AI in Customer ServiceCan American Accents and AI Rescue India’s Outsourcing Edge Before It Disappears? India’s call centers are erasing their cultural identity with AI-powered American accents. Will this $13 million gamble save their outsourcing empire?AI Observer Daily TeamApril 27, 2025
AI in Customer ServiceCan AI Replace Travel Agents? Why Holiday App Startups Might Dethrone the Industry Giants AI travel apps are quietly replacing traditional agents, with 81% at risk of automation. Will your next vacation be planned by algorithms?AI Observer Daily TeamApril 20, 2025
AI in Customer ServiceWhy Azerbaijan Lets AI Decide Who Gets Social Support—And Why It’s Actually Working Azerbaijan hands over social benefits control to AI, and citizens are loving it. See how this radical experiment helps 600,000 people get immediate support.AI Observer Daily TeamApril 17, 2025