AI in Customer ServiceAI Replaces 4,000 at Salesforce as CEO Says, ‘I Just Need Fewer People’ Salesforce cuts 4,000 jobs as AI takes over, leaving workers scrambling. CEO Benioff boldly claims humans are becoming obsolete in customer service roles.AI Observer Daily TeamSeptember 5, 2025
AI Job MarketSalesforce CEO Says AI Now Handles Nearly Half the Company’s Workload Salesforce’s AI revolution claims half their workload, yet 1,000 employees lost jobs. Is this the workforce transformation we were promised?AI Observer Daily TeamJuly 1, 2025